Help Search
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Code of Ethics
Our code of ethics helps ensure a safe environment for you and all our members. We aim to provide services to members who are serious about finding someone. These values help us provide you with a safe and effective match-making servic...
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How do I edit my location?
Open the drop-down menu in the top-right and select 'Edit my profile'. Select 'Edit' next to 'More about me'. Select your 'Closest town'. Remember to save your changes. What if my town isn't available? Just ...
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I have updated my profile but the changes aren't showing, why is this?
To help keep the site safe, our team approve all changes to your profile. This is generally done within 24 hours, but on occasion, might take a little longer.
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Privacy Policy
FindSomeone is a service provided by Trade Me Limited. This means Trade Me's privacy policy applies to our use, collection, storage and disclosure of your information when you use Findsomeone. See clause 8 of the privacy policy, which h...
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Gold
Gold members can: send unlimited messages, smiles, winks, hugs, kisses and roses view all of a member's public photos appear first in search results use the Do We Match? feature on profiles Use the Who's Viewed Me...
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Logging in
Wrong email or username Check that the email or username you enter is correct. If you're using your email, make sure you've confirmed any recent changes. Wrong password If you can't remember your password and need a new one...
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Why can't I edit my nickname?
Your nickname is the main way members identify each other on the site, so this can't be changed. On occasion, we may make an exception on a case by case basis. If you have a genuine reason, let us know. Genuine reasons might i...
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Profile photos
Your profile photo is the first photo people see when they search or match with you. Your other photos will still be available for other members to view on your profile. Uploading a photo Open the drop-down menu in the top-right, then...
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My Profile
Your Profile can include as much or as little information to display to potential partners as you like. You can include your ideal partner, career, hobbies, appearance, personal beliefs and more. Editing your profile Open the ...
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Update your account details
Email Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Select 'Change my email address'. Enter your new email and select 'Save changes'. Foll...
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Privacy & email settings
Privacy settings Choose who can view your profile and photos, and where we show your profile. To change your privacy settings: Open the drop-down menu in the top-right and select 'Account settings'. ...
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Favourites
Favourites let you save your favourite members, so you can easily find them later on. Adding a favourite To add a favourite, select 'Favourite' (★) in your Matches, on profile pages, or in search results. Viewing your favourites T...
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Who's Viewed Me
'Who's Viewed Me' lets you see who's been checking out your profile. This feature is only available to Gold members. To see who's viewed you, select 'Who's Viewed Me' () from the left-hand navigation. Gold members and Privac...
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Staying safe
FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...
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Message board rules
Our Message Board is provided for the enjoyment of the entire FindSomeone community and is moderated by members and, at times, by FindSomeone staff. It's a forum for sharing advice about dating, supporting other members on their journ...
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